How can I contact you?
The best way to reach us is by email at [email protected]
How do i reset my account password?
If you forgot your password go to https://puritypeptides.com/my-account/ and click the link "forgot password". You will receive an email to reset your password. If you do not receive the reset password email check your junk email folder or contact us for further assistance. On our website simply log into your account and you will be able to view your current and past orders.
General Shipping Questions
Orders within the U.S. and Canada are shipped flat rate with delivery confirmation and do not require a signature.
How are orders packaged?
All orders are packaged in either a small box or padded pack. All products are thoroughly examined and wrapped securely in bubble wrap to ensure that safety and privacy are maintained.
How can I track my order?
You will receive an email with your tracking numbers before your order is shipped. (Hotmail email accounts please check your spam/junk folder). You can also track your order by logging into your account on our website or by going to track my order under my account in the footer of our website. Please allow 24 hours for your tracking information to be updated.